Tomio
Official WhatsApp Tech Provider Engineering

Knowledge Hub & Engineering Blog

In-depth guides, technical references, and architectural deep dives explaining how Meta’s WhatsApp Business Platform works, how Coexistence bridges physical mobile apps with Cloud APIs, and how to scale enterprise messaging reliably.

Featured Deep DiveNovember 2026 • 8 min read

Understanding WhatsApp Coexistence (Coex): How to Run the WhatsApp Business Mobile App and Cloud API Simultaneously

A complete technical and operational guide to Meta's WhatsApp Coexistence feature: how businesses can keep their smartphone WhatsApp Business app active for 1:1 manual chats while automating bots and broadcasts on the exact same phone number.

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