Transparent Pricing in INR.
Zero Hidden Fees.
Tomio bills for software platform subscription and Tomio usage credits. WhatsApp message charges are billed directly by Meta to your connected WhatsApp Business Account at Meta’s applicable rates (subject to Meta's free tier allowances and regional rates).
Keep your physical WhatsApp Business smartphone app active for free 1:1 manual chats while running automations on the exact same phone number.
Free
200 one-time trial AutoWhat credits (100 trial base + 100 platform joining bonus) to test WhatsApp messaging, basic inbox, and templates.
- ✓200 total trial Tomio credits (incl. 100 joining bonus)
- ✓WhatsApp Coexistence (Mobile App + Cloud API)
- ✓1 WhatsApp number connection
- ✓1 user seat
- ✓Basic customer inbox & replies
- ✓Official Meta approved templates
- ✓1 basic auto-reply flow
- ✓No broadcast campaigns
- ✓No OTP API access
Custom
Custom feature access, limits, support, onboarding, throughput, and credits tailored to your organization.
- ✓Custom feature access & limit configuration
- ✓WhatsApp Coexistence (Mobile App + Cloud API)
- ✓Tailored Tomio platform usage credits
- ✓Dedicated high-volume OTP throughput
- ✓Dedicated Technical Account Manager & onboarding
- ✓Custom Meta Embedded Signup onboarding assistance
- ✓Multi-brand and multi-WABA routing
- ✓Direct invoicing & custom commercial agreements
Lite
2,300 AutoWhat credits per billing month (300 base + 2,000 joining bonus), contact directory, and basic auto-replies.
- ✓2,300 Tomio credits/mo (incl. 2k joining bonus)
- ✓WhatsApp Coexistence (Mobile App + Cloud API)
- ✓1 WhatsApp number connection
- ✓1 user seat
- ✓Basic customer inbox & replies
- ✓Contact directory
- ✓Meta approved templates
- ✓Basic auto-replies
- ✓No broadcast campaigns
Growth
3,000 AutoWhat credits per month (1,000 base + 2,000 joining bonus), broadcast campaigns, contact lists, and chatbot flows.
- ✓3,000 Tomio credits/mo (incl. 2k joining bonus)
- ✓WhatsApp Coexistence (Mobile App + Cloud API)
- ✓Everything in Lite
- ✓Broadcast campaigns & scheduling
- ✓Contact lists & audience segments
- ✓Chatbot flows & keyword triggers
- ✓Basic delivery tracking receipts
- ✓1 WhatsApp number connection
- ✓No OTP API access
OTP API Starter
3,000 AutoWhat credits per month (1,000 base + 2,000 joining bonus), WhatsApp OTP REST API, API keys, and idempotency protection.
- ✓3,000 Tomio credits/mo (incl. 2k joining bonus)
- ✓WhatsApp OTP REST API access
- ✓Environment-scoped API keys
- ✓Strict idempotency protection
- ✓5 req/second dispatch rate limit
- ✓Live OTP activity & latency logging
- ✓Basic developer support
- ✓No broadcast campaigns or team inbox
Business
4,500 AutoWhat credits per month (2,500 base + 2,000 joining bonus), shared team inbox for 5 users, webhooks, and richer reporting.
- ✓4,500 Tomio credits/mo (incl. 2k joining bonus)
- ✓WhatsApp Coexistence (Mobile App + Cloud API)
- ✓Everything in Growth
- ✓Shared team inbox with 5 agent seats
- ✓2 WhatsApp numbers connection
- ✓Richer automation & decision trees
- ✓Webhooks & non-OTP API access
- ✓Advanced campaign & inbox reporting
- ✓OTP API is not included by default
OTP API Growth
4,500 AutoWhat credits per month (2,500 base + 2,000 joining bonus), 20 req/s throughput, delivery webhooks, and team access for 5 seats.
- ✓4,500 Tomio credits/mo (incl. 2k joining bonus)
- ✓Everything in OTP API Starter
- ✓20 req/second high throughput limit
- ✓Real-time delivery status webhooks
- ✓Team access (5 user seats)
- ✓Comprehensive API logs & reporting
- ✓Priority developer support
- ✓No marketing campaigns
OTP + Business
5,500 AutoWhat credits per month (3,500 base + 2,000 joining bonus): complete Business plan features plus the full WhatsApp OTP API suite.
- ✓5,500 Tomio credits/mo (incl. 2k joining bonus)
- ✓Full Business plan suite (Inbox + Broadcasts + Chatbot)
- ✓Full WhatsApp OTP REST API suite
- ✓API keys, idempotency & OTP activity
- ✓20 req/sec OTP throughput
- ✓5 team seats & 2 WhatsApp numbers
- ✓Delivery webhooks & advanced analytics
Tomio subscription and usage charges are billed by Tomio. WhatsApp message charges are separate and are billed by Meta directly to your connected WhatsApp Business Account at Meta’s applicable rates (subject to Meta’s free tier allowances and regional rates). Tomio credits cover Tomio usage only and do not include Meta charges.
Each OTP send or campaign dispatch may incur two separate costs: Tomio’s platform usage charge, deducted from your Tomio credit balance, and Meta’s WhatsApp message charge, billed directly by Meta to your connected WhatsApp Business Account (if applicable, subject to Meta’s free tier allowances and regional rates). Tomio does not mark up, collect, or invoice Meta charges.
Need Extra Credits? Instant Top-Up Packs
Run marketing broadcasts, scale bot replies, or handle seasonal OTP traffic spikes without changing your monthly subscription. Unused credits roll over indefinitely.
Starter Pack
Instant 1,000 AutoWhat credits for quick testing, message bursts, or lightweight OTP verification.
Growth Pack
5,000 AutoWhat credits for marketing broadcast campaigns and automated chatbot flows.
Pro Pack
10,000 AutoWhat credits for high-volume broadcasts, automated customer journeys, and steady OTP traffic.
Scale Pack
25,000 AutoWhat credits for large subscriber broadcast lists and high-throughput OTP workloads.
Bulk Enterprise Pack
100,000 AutoWhat credits for massive scale broadcast events, festive sales peaks, and multi-service OTP verification.
Find the right Tomio plan for your monthly usage
Monthly subscription covers software features and included Tomio usage credits.
2,300 included Tomio credits (incl. 2k joining bonus). Additional top-up credit packs available anytime. Unused credits roll over to next month.
Frequently Asked Billing Questions
Clear answers regarding Tomio subscriptions, usage credits, and Meta message billing.
How does two-party WhatsApp billing work?
You connect your own WhatsApp Business Account via Meta Embedded Signup. Tomio bills you for the platform subscription and Tomio usage credits. Meta bills your WABA directly for WhatsApp conversation/message fees (subject to Meta’s free tier allowances and regional rates).
Do Tomio credits cover Meta message charges?
No. Tomio credits represent platform usage only and never include Meta fees. Meta charges depend on the message category (Authentication, Utility, Marketing, Service), destination market, and applicable free tier allowances.
Do unused Tomio credits roll over to the next month?
Yes! Unused Tomio credits accumulate and roll over to the next month. Our billing system does not reset or wipe your balance at month-end; whenever your monthly subscription renews, your fresh monthly plan credits are added directly to your existing balance so you retain all your unused credits as long as your workspace subscription remains active.
What happens if Meta send fails or gets rejected?
Tomio utilizes a two-phase credit ledger. Credits are reserved prior to send and automatically released back to your balance if Meta rejects the dispatch. You never pay Tomio fees for failed sends.